Privacy Policy
Table of Contents
Introduction Information We Collect Types of Information Collected Purpose of Processing Data Storage and Security Data Retention User Rights Third-Party Disclosure Changes to This Privacy Policy Contact Information

Introduction

CapItAll India Private Limited ("CapItAll", "we", "us", or "our") is committed to protecting the privacy and security of its users' personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you access or use CapItAll's Learning Management System ("LMS" or the "Service").

By using the LMS, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Information We Collect

We collect personal information necessary to provide, operate, secure, and improve the LMS services.

Types of Information Collected

Personal Information: Name, email address, phone number, company name, job title, address, city, country, and postal/ZIP code (as applicable).

Technical and Usage Information: IP address, browser type, device information, operating system, login activity, access logs, timestamps, page views, traffic data, and usage statistics.

Purpose of Processing

We process personal information for the following purposes:

  • To provide and operate the LMS, including user registration, authentication, course access,assessments, certifications, and progress tracking.

  • To manage user accounts, including profiles, permissions, preferences, and access controls.

  • To communicate with users regarding service updates, notifications, and technical support.

  • To improve and personalize services by analyzing usage trends and system performance.

  • To ensure security and integrity by detecting, preventing, and responding to security incidents or misuse.

  • To comply with legal, regulatory, audit, and contractual obligations.

    • Data Storage and Security

    Personal data is stored on secure cloud infrastructure operated by authorized service providers solely for the purpose of delivering the LMS services. CapItAll implements appropriate technical and organizational security measures aligned with ISO/IEC 27001 principles.

    While reasonable safeguards are implemented, no method of transmission over the internet or electronic storage is completely secure.

    Data Retention

    Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law and regulatory obligations.

    When personal data is no longer required, it is securely deleted or anonymized. If immediate deletion is not feasible (for example, in backups), the data is securely isolated until deletion is possible.

    User Rights

    Subject to applicable laws, users may have the following rights: access, rectification, erasure, restriction of processing, and withdrawal of consent where applicable. Requests may be submitted using the contact details provided below.

    Third-Party Disclosure

    CapItAll does not sell or rent personal data. Personal data may be shared only with authorized service providers (such as cloud infrastructure or support providers) strictly for service delivery purposes or where required by law.

    Changes to This Privacy Policy

    This Privacy Policy may be updated from time to time. Updated versions will be posted on the LMS or website. Continued use of the Service constitutes acceptance of the revised Privacy Policy.

    Contact Information

    For any privacy-related questions, suggestions, or complaints, please contact our Grievance Officer at: sharad@capitall.io.